Well then

Jul. 28th, 2006 10:17 am
maiaselene: (Confused)
Comcast fux0red up again. Like I predicted, nothing was wrong with our equipment. We made him replace the modem anyway. 11pm - cracked-out internet.

We called, of course. How long does it take a Comcast tech-support agent to to understand a simple concept? 20 minutes.

P:"We had a dispatch out here today, and the problem is still not fixed"
TS:"There's nothing I can do from here. I can send a dispatch out to check on it"
P:"But we already had one out here today"
TS:"I understand, but the problem is not here. We can send a dispatch out to help"
P:"What will a dispatch be able to do? THERE WAS ALREADY ONE HERE TODAY"
TS:"But we're not showing any problem from this end..."

I literally started laughing at this point. Paul has more patience than I would've had... he spelled the whole thing out for her, until she understood. Poor thing got interrupted during CoH again too.

I'm on hold right now... I'm gonna bug the shit out of them every day until they get someone out here to check the main line (supposedly next Friday). weeeee!

On the apartment front:

I just got some rogue mail slipped under my door...


We the tenants of ____ ____ would like to form a tenants association to establish a working relationship with management.

We would like to meet this Saturday on the 7th floor at 6:00p.m.

All interested residents are urged to attend, to help address concerns that exist in and around our building.


Looks like a bunch of people are pissed! LOL ...I hope there's a protest.


Jul. 27th, 2006 05:44 pm
maiaselene: (Move bitch!)
Dear Comcast,

You were supposed to have technicians at my house 45 minutes ago! We have waited THREE WEEKS for this appointment. & I do NOT appreciate being put on hold for TEN FIFTEEN THIRTY minutes (and counting) while you figure out that your people are DUMB! Furthermore, if I have to deal with one more evening of internet-on-crack, I am coming over to blow you up.

Maia S. Dowling

PS: Also, if your technician would just show up at all, that would be great. THREE Hours Late is NOT ACCEPTABLE!

NO PROOFREADING NEEDED. Thank you, carry on.

EDITED AT 7:15 (and still no technician)

EDIT: 8:08pm: SUCCESS! ...maybe. The technician came out and replaced our modem, upon request. After, he determined that nothing was wrong with anything... as I predicted. Comcast likes to play this little game with me. It's totally not funny.
If come 10pm our internet goes wonky, THERE WILL BE HELL TO PAY.


maiaselene: (Default)

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